At Silicon Valley Bank, I was a Sr. Content Strategist embedded in the Corporate Cards' Business. I drove Content Strategy and was the Sr. UX Writer for a wide range of digital flows to support self-service within SVB Go, the bank's Online Banking platform.

 

The team worked directly in Figma to iterate on designs and share feedback. I collaborated with two Interaction Designers, four Product Managers and the Director of Product Design for Cards. ​​​​​​​​​​​​​

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Dive into this Case Study on the Order a Card (physical or virtual) digital flow and get details on the impact of Content Strategy in the Corporate Credit Cards' Business. 

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